Merchant workflow
Respond to enquiries
A useful response answers the buyer's actual brief.
1 min read · 125 words
A useful response answers the buyer's actual brief. The workflow area helps merchants track available profile, listing, and enquiry tasks. It does not independently guarantee a sale, send a quotation, or complete an order. Confirm the result in the relevant product or conversation.
What to expect
The workflow area helps merchants track available profile, listing, and enquiry tasks. It does not independently guarantee a sale, send a quotation, or complete an order. Confirm the result in the relevant product or conversation.
A useful response answers the buyer's actual brief. This guide covers 3 practical actions, in the order they usually happen.
Do this first
Read the quantity, destination, and timing..
Ask for any essential missing detail..
Then finish with
Reply in the relevant conversation and check the workflow afterwards..
Good to know
Everything here reflects the current Merchant Bridge interface. Labels and buttons may move as the product evolves, but the flow stays the same: prepare, act on the page this guide references, and confirm the result before moving on.
When something does not match what you see, the destination page for this guide is the source of truth.
Need help with a specific error? Contact Merchant Bridge with the page and visible error, without passwords or secret keys.