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An external supplier link changed

External product pages are controlled by their source platform.

1 min read · 124 words

External product pages are controlled by their source platform. Support can investigate a specific page, account-access problem, or failed action. Include the route, time, and visible error. Do not send passwords, API keys, access tokens, or entire recipient lists.

What to expect

Support can investigate a specific page, account-access problem, or failed action. Include the route, time, and visible error. Do not send passwords, API keys, access tokens, or entire recipient lists.

External product pages are controlled by their source platform. This guide covers 3 practical actions, in the order they usually happen.

Do this first

Check the current supplier page..

Do not rely on the old price or stock description..

Then finish with

Report the Merchant Bridge product link and the observed change..

Good to know

Everything here reflects the current Merchant Bridge interface. Labels and buttons may move as the product evolves, but the flow stays the same: prepare, act on the page this guide references, and confirm the result before moving on.

When something does not match what you see, the destination page for this guide is the source of truth.

Open support

Need help with a specific error? Contact Merchant Bridge with the page and visible error, without passwords or secret keys.