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A visible account is not the same thing as an approved product.

1 min read · 129 words

A visible account is not the same thing as an approved product. Merchant Bridge connects gifting buyers and merchants. Community membership, merchant product eligibility, and external supplier purchases are separate. Browsing a product does not reserve stock or place an order.

What to expect

Merchant Bridge connects gifting buyers and merchants. Community membership, merchant product eligibility, and external supplier purchases are separate. Browsing a product does not reserve stock or place an order.

A visible account is not the same thing as an approved product. This guide covers 3 practical actions, in the order they usually happen.

Do this first

Read the person's name, introduction, and business information..

Open a merchant product and request a quote to view its approved trade deck..

Then finish with

Confirm commercial details directly before ordering..

Good to know

Everything here reflects the current Merchant Bridge interface. Labels and buttons may move as the product evolves, but the flow stays the same: prepare, act on the page this guide references, and confirm the result before moving on.

When something does not match what you see, the destination page for this guide is the source of truth.

Open this workspace

Need help with a specific error? Contact Merchant Bridge with the page and visible error, without passwords or secret keys.