Account loading errors

What to expect

The account choice screen helps you reach the right form. It does not change your stored role or grant administrator access. Use your own account and keep sign-in details private.

A failed workspace load can happen after authentication succeeds. This guide covers 3 practical actions, in the order they usually happen.

Do this first

Read whether the message says you are already signed in..

Retry the page once after checking your connection..

Then finish with

Contact support with the route and error if it persists..

Good to know

Everything here reflects the current Merchant Bridge interface. Labels and buttons may move as the product evolves, but the flow stays the same: prepare, act on the page this guide references, and confirm the result before moving on.

When something does not match what you see, the destination page for this guide is the source of truth.