Merchant products
Merchant versus supplier products
External supplier cards do not belong to your merchant account.
1 min read · 126 words
External supplier cards do not belong to your merchant account. Merchant listings and community posts are different. A post does not automatically become a shop product. Listing status and trade-deck eligibility both affect shop visibility; a saved draft is not a live listing.
On this page
What to expect
Merchant listings and community posts are different. A post does not automatically become a shop product. Listing status and trade-deck eligibility both affect shop visibility; a saved draft is not a live listing.
External supplier cards do not belong to your merchant account. This guide covers 3 practical actions, in the order they usually happen.
Do this first
Check the source shown on the product..
Manage your own listings in the merchant dashboard..
Then finish with
Do not claim ownership of another supplier's offer..
Good to know
Everything here reflects the current Merchant Bridge interface. Labels and buttons may move as the product evolves, but the flow stays the same: prepare, act on the page this guide references, and confirm the result before moving on.
When something does not match what you see, the destination page for this guide is the source of truth.
Need help with a specific error? Contact Merchant Bridge with the page and visible error, without passwords or secret keys.